Terms & Conditions

# Terms & Conditions Welcome to Logic28. By using our website or requesting our delivery services, you agree to the following Terms & Conditions. ### 1. Our Services Logic28 provides delivery and logistics services for individuals and businesses. Delivery requests are subject to availability, service coverage, and applicable delivery charges. ### 2. Customer Responsibilities Customers are responsible for providing accurate pickup and delivery information, including names, phone numbers, addresses, and details about the items being delivered. Customers must ensure that items handed over for delivery are properly packaged and legally permitted for transportation. ### 3. Prohibited Items Customers must not request the transportation of illegal, dangerous, hazardous, or prohibited items. Logic28 reserves the right to refuse any delivery that may pose a risk to our riders, customers, or the public. ### 4. Delivery Charges and Payment Delivery charges will be communicated or confirmed before the delivery is carried out. Customers are responsible for paying the agreed delivery fee and any applicable additional charges. ### 5. Cancellations and Refunds Customers should contact Logic28 as soon as possible if they wish to cancel a delivery. Refunds, where applicable, will depend on the stage of the delivery and the circumstances surrounding the cancellation. Completed deliveries are generally not refundable. ### 6. Delays and Unforeseen Circumstances While we aim to provide fast and reliable delivery, delays may occur due to traffic, weather conditions, road restrictions, mechanical issues, incorrect customer information, or other circumstances beyond our reasonable control. ### 7. Liability Logic28 will take reasonable care when handling and transporting customer items. However, Logic28 will not be responsible for losses or delays caused by circumstances beyond our reasonable control or by inaccurate information provided by the customer. Customers should not use Logic28 to transport items that are illegal, improperly packaged, or unsuitable for normal delivery. ### 8. Account and Service Termination Logic28 may suspend or terminate access to our services where a customer violates these Terms & Conditions, provides false information, engages in fraudulent activity, or uses our services for unlawful purposes. Customers may stop using our services at any time. ### 9. Complaints and Dispute Resolution Customers are encouraged to contact Logic28 directly to resolve any complaint or dispute concerning our services. We will make reasonable efforts to investigate and resolve complaints fairly. Where a dispute cannot be resolved through direct communication, it may be handled in accordance with applicable laws and regulations in Nigeria. ### 10. Changes to These Terms Logic28 may update these Terms & Conditions from time to time. Updated terms will be published on this website, and continued use of our services after an update constitutes acceptance of the revised terms. ### 11. Contact Us For questions, complaints, or concerns regarding these Terms & Conditions, please contact Logic28 using the contact details provided on our website.